1 hour ticket response
Prompt assistance is our chief priority and that is the reason why we have a team of professional techs who are eager to provide a rapid reply to any question that you might have. Just send your trouble ticket from the Web Control Panel and we will respond within 1 hour at the latest. Actually, we strive hard and aim for a 20–minute trouble ticket response time.
A Premium Customer Care Service
We’ve got a team of web hosting support technicians who will be happy to reply to all your questions anytime you require assistance. Almost all our support team members have several years of experience in the Linux web hosting packages field, which means that you can constantly count on rapid and exhaustive answers to your concerns.
An Intuitive Help Center
To help you get a quick tip on how you can use a particular feature, we have included a truly intuitive Help Center section in our Web Control Panel. You can browse through a vast collection of web hosting account management articles and website management articles, have a glimpse at the F.A.Q. library or check our instructional video tutorials.