Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Control Panel you’ll find a detailed Help section offering numerous educational articles and regularly asked questions. They are compiled by our support team of expert techs. Just type in your question and our intelligent software will show you the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly display how you can take care of a typical issue related to your Linux web hosting packages account. You can find the videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 help desk service and a one–hour ticket response guarantee. Our well–trained customer service technicians will be available to you 24x7 to reply to your questions and to take care of any problem that you could possibly stumble upon. Simply send a technical support ticket from the Help Center section and we will reply in a flash.