Many individuals who begin using their 1st web hosting account, or change companies, typically have enquiries with respect to how particular operations are performed or run into difficulties when setting up different things, including emails, site settings, and so on. This is why, many web hosting providers have compiled documentation with popular questions and problems so as to help their clients get information quickly and seamlessly. Consequently, the help desk support team can focus on actual problems that given customers may be facing, because the solution for the minor things will already be available on the World Wide Web and customers will be able to cope with them without contacting the customer service staff. Having detailed documentation is quite important, especially for new users without any past experience at all, as the web hosting service involves a plethora of features and lots of individuals can become bewildered about what action to take. A good knowledge base can both help you execute the procedures that you need and become aware of how the web hosting service works as a whole.
Extensive Online Documentation in Web Hosting
Our web hosting plans feature an elaborate knowledge base where you can find information about all the difficulties that you may chance upon and their solutions. You can find out how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are accurate, but nevertheless you’re unable to send emails, for instance. We have tried our absolute best to be as exhaustive as possible and to encompass all possible options in order to help you save time and efforts and to give you different solutions for each single issue. The knowledge base features informational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whereas if you wish to check the full article archive, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting, will permit you to access the in-depth online support documentation that we have prepared for you. The articles feature generic information on our services, informative guides about the various features that you can use, plus troubleshooting instructions that can help you solve common problems that you might come across. The topics that we’ve included encompass just about everything, from simple things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right-hand side of the page that you’re on, while the whole article archive can be accessed through the all-inclusive Help section.